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Partnerships Operations Coordinator

About Arena Labs:

At Arena Labs, we are pioneers in the field of High Performance Medicine, dedicated to revolutionizing healthcare through the application of elite performance principles. Our team comprises Olympians, elite military personnel, artists, and experts from various fields, united by a mission to empower frontline medical teams. Through our flagship product, Arena Strive, and a commitment to service and innovation, we strive to combat burnout and elevate healthcare delivery.

Role Overview:

We are seeking an Operations Coordinator to join our Partnerships team. This pivotal role will be responsible for facilitating the distribution of sizing kits and wearable devices to clinicians across the country, while providing administrative support to ensure smooth partnership operations. The ideal candidate will embody our company values of humility, service, and the pioneer's mindset, while demonstrating exceptional organizational skills and attention to detail.

Values + Spirit of Your Work:

  • Conviction: We seek individuals with a strong sense of passion and focus, capable of building innovative solutions in uncharted territory.
  • Bias Toward Creation: This role thrives in ambiguity and demands proactive problem-solving and creative thinking.
  • Collaboration: Rapid learning and collaboration are essential in our small team environment, balanced with individual focus and confidence.
  • Integrity, Purpose, and Inspiration: We prioritize integrity and purpose in all endeavors, infused with a touch of swagger and edge.

Key Responsibilities:

  • Coordinate the shipping and logistics of sizing kits and wearable devices to healthcare professionals nationwide.
  • Serve as point of contact for clinicians regarding wearable inquiries, shipments, and support needs.
  • Assist in the rollouts of Arena Strive by coordinating launch events, scheduling demos, and managing related documentation.
  • Conduct administrative tasks including data entry, maintaining partnership databases, and preparing reports as needed.
  • Collaborate with internal teams to ensure timely delivery of materials and resources to support partnership initiatives.
  • Provide general support to the Partnerships team, including calendar management, meeting coordination, and travel arrangements.

Qualifications:

  • Bachelor's degree or equivalent practical experience preferred.
  • Proven experience in operations coordination, administrative support, or similar roles.
  • Exceptional organizational skills with a keen eye for detail and accuracy, including experience process-mapping
  • Strong communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders.
  • Proficiency in Google suite tools, including Google sheets.
  • Proficiency in Canva
  • Ability to thrive in a fast-paced, dynamic environment with a proactive and adaptable mindset.

Position Overview

  • Full Time, must be based in Nashville, TN. Remote work majority of the time.
  • Time off as needed. Never ask, plan smartly when possible. Freedom with Accountability.
  • Report to Head of Partnerships
  • There is an option to begin this role part time until end of school term, if required.

How to Apply: If you are passionate about revolutionizing healthcare and empowering frontline teams, we want to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and interest in the role.