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GIS Analyst - Internship

The Kentucky Office of Broadband Development is seeking a contractor-based GIS Development & Support Specialist to support and maintain the Commonwealth’s broadband mapping efforts. The successful candidate will help deliver outstanding GIS solutions and excellent customer service. They will be a systems thinker who: (1) loves to understand the “why” of problems, (2) enjoys working with others to help provide cost-effective solutions, and (3) enjoys sharing and learning new GIS and technology skills. The Office of Broadband Development is a collaborative, fast-paced environment; focused on the deployment and expansion of statewide high-speed internet networks. This position may be on-site, hybrid, or remote. A remote candidate must be available, with advance notice, for periodic on-site or in-person meetings. The Office of Broadband Development intends to execute a one-year, renewable contract for this position.  

We need someone with the passion and skills to help fulfill the following roles:  

Broadband Mapping – The successful candidate must have at least two years of experience developing and maintaining complex GIS data and maps. This includes data editing (preferably including data design and management as well), map production and web or mobile map creation. Strong experience with the ESRI technology stack is required. Experience using ArcGIS Pro is preferred. This position is responsible for broadband-related mapping coordination, data collection, data analysis, and website decisions. The primary responsibility of this position is to plan, design, implement, and maintain broadband office mapping programs and related data and applications as state resources. This position will work closely with contractors, partners, and colleagues to coordinate broadband- related data collection activities and develop new broadband map layers. This position will provide technical support for Office and resident questions related to the state broadband map and website. This position will work with Office staff, contractors, Kentucky Infrastructure Authority personnel, and other partners to handle maintenance, updates and troubleshooting of the broadband map, dashboard, website, as well as future data collection efforts. This position will be responsible for updating, analyzing and interpreting large data sets related to broadband access, affordability, and adoption in the state.  

Other duties as assigned – The Office is looking for a candidate with a natural interest and skills in data design and management. The successful candidate should have demonstrated work examples that include data design, implementation, and management. Ideally, this would include the creation of metadata and other elements of data governance. Additionally, other duties within some of the following areas may become part of the successful candidate’s work: 

Geodatabase Management 

Creation and maintenance of ArcGIS file-geodatabases. 

Loading spatial data into enterprise geodatabases. 

Performance of advanced editing and spatial queries using ArcGIS. 

Cloud-based geospatial content management 

Publishing of GIS feature classes on ArcGIS Online. 

Creation of webmaps and feature services using ArcGIS Online. 

Configuration of dashboards and simple applications on ArcGIS Online. 

Automation using  

Python. 

ArcGIS Notebooks. 

DOS and other command line interfaces. 

Traits 

The successful candidate’s work history will demonstrate they have the following traits: 

Highly motivated/adaptable – Must be a self-starter who thrives in a high tempo environment. Must be adaptable to changing needs/opportunities. Must be constantly thinking of how to improve processes and solutions. The ideal candidate will be aware of current trends within GIS and IT in general, as well as the National Broadband Map and BEAD & Digital Equity programs.  

Committed to excellent customer service – Must be an excellent listener who enjoys working with people and can ask effective follow up questions to identify the details needed to understand the problem and then work with the customer to satisfy the need with the resources available. 

Excellent communicator – Must be able to integrate information from people with diverse backgrounds, translate those needs/ideas into a GIS solution, and then communicate back to customers ideas & solutions in language they understand. 

Very Analytical – The successful candidate enjoys figuring out the “why” of a problem. They can…  

Understand and document issues/needs into use cases,  

Define what a viable solution would be, including its scope. 

Identify what technology is needed to solve the problem/need,  

Break down and define the steps required to build the solution 

Design efficient data structures that support the solution. 

Identify who needs to accomplish which work.  

Estimate the time required to execute the solution. 

Work collaboratively to develop and deliver the best solution for the customer. 

Attention to detail must be able to identify and solve problems/errors before they reach to customer. This aspect impacts all phases of project and operations work. The candidate must be able to work efficiently within the timeframes demanded by the other work commitments. 

Collaborative – Enjoy working on a new and growing team that is implementing new federal broadband deployment programs. The successful candidate will have a demonstrated history of working collaboratively to find and craft innovative and sustainable solutions. You will support team members, learn from them, and simultaneously share/teach what you know that adds value to the team. Constructive feedback will be received and given to help every team member understand impacts and assure we are providing the best solution for our customers. 

Solution driven – The successful candidate must be driven to help the Broadband Office team deliver solutions. The solution must streamline business processes, assure data integrity, and improve Office effectiveness through spatial data and technology.  Solutions must solve not only the local project need, but also support the larger enterprise needs/objectives.