Account Manager
Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee’s best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.
WHO WE ARE LOOKING FOR:
Whether you're looking for your first job out of college or the next step on your career path, we would like to get to know you. We offer our employees a competitive salary draw plus commission compensation program where your hard work and dedication will be rewarded.
MEGA AWESOME PERKS:
35% commission
Company Cell Phone
Medical, Dental, Vision and Life Insurance
401K matching
Monthly catered birthday lunches
Free gym membership
MEGA Holiday and Summer parties
6 month paid training program, followed by on-going mentoring
Unlimited earning potential
Paid Vacation and PTO
Company sponsored outings
POSITION SUMMARY:
- Phase 1 - Develop account management skills by assisting Account Manager in managing his/her business.
- Phase 2 – Build a portfolio of clients by actively networking, researching and prospecting for new business while managing own accounts as they develop.
ESSENTIAL FUNCTIONS:
Phase 1
- Develop account management skills by assisting an Account Manager in servicing his/her business, including but not limited to development of the following:
- Relationships with carriers and skills in evaluating and selecting carriers.
- Skills in evaluating profitability and negotiating carrier rates.
- Skills in scheduling and servicing loads and handling fiduciary responsibilities.
- Skills in use of company's HERO software.
Phase 2
- Build a portfolio of clients by actively networking, researching and prospecting for new business.
- Partner with clients to understand their business, their products and their transportation needs.
- Develop and maintain excellent relationships with primary and secondary carriers for contracted freight moves.
- Research the market and evaluate loads for potential profitability; select or reject loads, taking into consideration both profitability and the need to maintain ongoing business relationships.
- Analyze past carrier performance, schedules, cost and availability of appropriate equipment in selecting carrier for each load.
- Act as a liaison between clients, carriers, shippers and receivers.
- Evaluate potential clients and authorize agreements with approved clients.
- Negotiate constantly changing carrier rates for the spot market and to evaluate potential fixed-rate contracts.
- Evaluate carrier performance, including safety and insurance coverage, and make future carrier selections accordingly.
- Monitor progress of loads; maintain awareness of potential in-transit issues, such as weather problems, and take action in advance where possible to ensure timely delivery while managing costs.
- Analyze and resolve in-transit issues, taking client satisfaction and costs into consideration in determining best solution; consults with client and recommends solution as appropriate.
- Ensure all fiduciary responsibilities are met and that all fees and costs are documented for each load
- Resolve client claims and receivables issues.
- Accurately enter and maintain up-to-date information in company software.
- Other duties as required.
EDUCATION AND EXPERIENCE:
- High school diploma or GED required; Bachelor's degree preferred
- Freight brokerage or logistics experience preferred
COMPETENCIES:
- Excellent customer service skills.
- Strong written and verbal communication skills.
- Able to multi-task and enjoys a fast-paced environment.
- Entrepreneurial, self-motivated, self-starter.
- Willing and able to be on call as required.
- Ability to learn quickly, analyze situations and make decisions which support the ongoing success of MegaCorp.