Administrative Associate IV (Neighborhood Services)

Do you have great customer service skills? Excellent de-escalation skills? A can-do attitude? If yes, join us! We are currently accepting applications for an Administrative Associate IV in our Neighborhood Services Division. This position will perform complex and varied administrative duties for the Neighborhood Services Division and the City Manager’s Office. Duties include: assisting the public with related inquiries; assisting in the enforcement of the City’s non-criminal ordinances; answering customer calls; and much more!

Requirements:

• A minimum of an associate degree in Business Administration, Administrative Professional, or a related field with a minimum of three years of relevant work experience OR an equivalent combination of education and experience 
• Excellent customer service skills, de-escalation skills, and computer and office skills
• Maintain a working knowledge of municipal ordinances pertaining to assigned enforcement duties
• Proficiency with Microsoft Office Suite, with the ability to learn other relevant software
• Possess or obtain (within 30 days of hire) and maintain a valid Wisconsin driver’s license

Preferred Qualifications: 

• Experience and proficiency in providing customer service to residents of different cultural and socioeconomic backgrounds
• Ability to speak a second language (Hmong or Spanish)

Additional Reasons to Apply: 

• Eligible for a hybrid work schedule (up to 2 days per week) after 6 months of successful City employment
• Receive 40 hours of vacation on your first day of employment, plus earn 80 hours of additional vacation time in the first year
• Receive 3 paid floating holidays and 8 paid regular holidays (in a calendar year)
• Potential to qualify for Public Service Loan Forgiveness
• Other excellent fringe benefits (paid sick leave, health insurance, life insurance, etc.)!

Typical Schedule: Monday – Friday, 8am – 5pm

Wage range: $25.91 to $30.20 per hour. Application deadline: April 21, 2024. Application and complete job description available at www.eauclairewi.gov/jobs.* It is strongly encouraged to include a cover letter with the application.

Interviews expected to take place on April 29, 2024. Candidates will be notified via email if selected to interview. 

Equal Opportunity Employer.

Recruitment Snapshot: https://www.eauclairewi.gov/home/showpublisheddocument/45281

*Don’t have a way to apply online? Contact us at (715) 839-4921 to schedule an appointment and we can assist you!