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Consumer Affairs Branch Chief

US Food and Drug Administration (FDA)
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This position is being filled under a stream-lined hiring authority, Title 21, Section 3072 of the 21st Century Cures Act. The candidate selected for this position will serve under a career or career-conditional appointment and be paid under the provisions of this authority. Additional information on 21st Century Cures Act can be found here: 

21st Century Cures Act Information 

Introduction 

The Food and Drug Administration (FDA or Agency) is the regulatory, scientific, public health and consumer protection agency responsible for ensuring all human and animal drugs, medical devices, cosmetics, foods, food additives, drugs and medicated feeds for food producing animals, tobacco and radiation emitting devices safe, and effective. 

 

The Center for Biologics Evaluation and Research (CBER) is a Center within FDA that regulates biological products for human use under applicable federal laws, including the Public Health Service Act and the Federal Food, Drug, and Cosmetic Act. CBER’s mission is to protect and enhance the public health through the regulation of biological and related products including blood, vaccines, allergenics, tissues, and cellular and gene therapies. CBER protects and advances the public health by ensuring that biological products are safe, effective, and available to those who need them. CBER also provides the public with information to promote the safe and appropriate use of biological products. 

Duties/Responsibilities 

The incumbent serves as the Branch Chief for the Consumer Affairs Branch (CAB). The Branch Chief plans, organizes, and directs the activities of the staff; balances workload and provides advice, guidance, and direction on a wide range of health communication and administrative issues; plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules; and establishes measurement and analysis systems to ensure actions are timely and reviewed at critical points.  

 

The Branch Chief provides or ensures that subordinates provide customer guidance; accepts, amends, or rejects work presented by subordinates; assesses and revises policies and procedures as needed to find ways to improve quality, timeliness, and efficiency of work. With the OCOD director and DCCA Division director, the Branch Chief identifies budget requirements for the team, administers fiscal resources, and initiates request for additional resources including personnel, overtime, equipment, supplies, and space as needed to ensure success in meeting goals and objectives. The incumbent exercises significant responsibility in dealing with internal and external stakeholders and in advising upper management.  

 

Specifically, the Branch Chief will: 

  • Serve as principal contact for senior officials from FDA and CBER to develop strategic communications plans and messages about key initiatives, programs, medical products or priorities that advance FDA’s mission to protect the public health.
  • Keep the DCCA Director apprised of all work activity and under the guidance of the Director; advise CBER senior leadership on strategic communications strategies and programs.
  • Inform and advise FDA and CBER management about the design, production and dissemination of internal and external public information and communications campaigns.
  • Strengthen strategic partnership across CBER and the agency to ensure that CBER accurately, persuasively, and consistently delivers the department, agency and Center's messages to CBER staff as well as FDA stakeholders and constituents.
  • Coordinate with FDA and other branches within OCOD to plan and execute projects involving strategic communications components.
  • Work closely with contacts in CBER and FDA offices and divisions to plan, coordinate, execute, facilitate clearance, and evaluate communications needs related to priority programs and CBER regulated medical products.
  • Provide strategic oversight, leadership, and direction for management of CBER’s internal/external communications including oversight of communications platforms connecting CBER staff with senior leadership.
  • Serve as the CAB primary point-of-contact for requests for strategic communications support.
  • Serve as technical advisor in the Center on all matters concerning the planning, development, analysis, evaluation, and implementation of policies, strategies, and programs addressing public health concerns. This includes assisting with the development of responses to inquiries from healthcare providers, members of the trade press and the general public.
  • Serve as advocate and catalyst for developing and promoting innovative new approaches to developing and maintaining strategic communications plans and strategies to improve how CBER does business.
  • Serve as the lead for integrating communication of public health information, guidance, and messages to CBER staff.
  • Provide leadership to maximize utilization of health communication to increase the impact of CBER’s health information and communications, and provide critical expertise, management, and oversight to a wide range of complex and inter-related activities.

 

Supervisory Responsibilities:  

Organizational Management: Manages a Branch. 

Program Management: Runs a functional activity. Oversees multiple projects. Identifies inputs and outputs needed to perform functional activities. 

Resource Management: Consolidates and balances resource needs of multiple projects in a functional activity or Division. 

Personnel Performance Management: Counsels and rates immediate subordinates. 

Human Capital Management: Identifies ways to meet employee competency goals. 

 

How to Apply 

Please submit electronic resume or curriculum vitae (please be sure to clearly define the number of years using month and year training completed, in addition to describing duties performed during that time period), SF50 (if applicable), latest PMAP (if applicable), copy of unofficial transcript (s) and letter of interest with “CURES CBER/OCOD/DCCA/CAB/Branch Chief” in the subject line to: CBERHumanCapital@fda.hhs.gov. Applications will be accepted through May 5,2024. 

Announcement Contact 

For questions regarding this Cures position, please contact CBERHumanCapital@fda.hhs.gov. 

 

The Department of Health and Human Services is an equal opportunity employer with a smoke free environment. 

 

FDA is an equal opportunity employer.