Advanced Hospitality Internship (Fall Semester)

Kalahari Resorts & Conventions delivers a beyond expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center. 

We are inviting you to apply for our open Advanced Hospitality Internship. This track offers on-the-job training, exciting guest interaction, mentoring relationships with regular coaching, and an opportunity to connect and build life-long relationships with hospitality leaders and peers. There is a select number of spots available in this program. This internship is front-line work, mixed with learning various supervisory roles. This experience does not rotate between different areas, but you may be asked to help in other areas as business volumes vary.

One or more of these criteria must apply, to be eligible:

• Have significant experience in the hospitality industry.
• Have completed the Hospitality Overview Program
• Have previously been a Kalahari Resorts Associate
• Be ready to graduate in 2025 or 2026.

We view this experience as a chance for you to showcase your talents and to make a positive difference. Successful interns will be strongly considered to remain with the company after graduation.

 We accept approximately 3-8 Advanced Hospitality interns per property. Since the Advanced Hospitality Program began in 2011, 31 students have selected Kalahari Resorts & Conventions as their post-graduation employer of choice.

Below are the different Advanced Hospitality internship departments available:

Front Office

Assist our managerial team with the daily operations of running America’s Largest Waterpark Resorts. After successfully learning our software systems, SOPs and showing continued growth, each Advanced Hospitality Front Office intern will be given a variety of supervisory tasks to further your education.

Housekeeping

Gain incredible experiences in a big-box environment while learning how to prepare and maintain our sleeping rooms and public spaces. Successfully running the “heart of the house” takes incredible planning, organization and a genuine team effort.

Culinary

If you’re interested in learning systems, working in multiple concepts, scratch cooking and finding out how Kalahari feeds the masses – down to an intimate dinner – that this is for you! Previous cooking experience is necessary.

Food & Beverage

All Kalahari properties have multiple concepts, from coffee and scratch-pastry shops, sit-down restaurants, a beverage operation, to a full-service convention center. As a Food & Beverage Intern you will gain the unforgettable experience of being part of our front-of-the-house teams in either: Double Cut Steak House, Redd’s Piano Bar & Lounge, Sortino’s, Cinco Niños, Wisconsin Brew Pub, B-Lux Bar & Grill, or Ivory Coast.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

• Above-industry average compensation
• Promotion from within
• Mental, Financial, Physical, Work/Life and Career wellness initiatives
• Educational opportunities
• Appreciation days, parties, and retention programs
• Discounts and resort perks

Full time associates may also enjoy these additional benefits:

• Full and varied benefit package
• 401(k) with company match
• Paid time off and holiday pay

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests.  Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner, and TripAdvisor’s Travelers’ Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026). 

Kalahari Resorts & Conventions is an equal opportunity employer.