Hospitality Introduction Internship (Fall Semester)
Hospitality Overview Program (Level 1)
This track is a presentation of Kalahari’s unique brand and culture. You will learn and work in a fast-paced environment, while making a daily difference in one of our departments. For the majority of your time, you will be expected to engage with guests and perform the job functions of a line-level hospitality associate.
This is a working internship, open to students ranging from incoming freshmen to current juniors. Geared toward those ready to dip their toe into the hospitality pool, this is an excellent introduction into the industry.
Below are the different departments that offer the Hospitality Introduction program.
ROOMS FRONT OF HOUSE or ROOMS BACK OF HOUSE
Successful hospitality leaders know that an understanding of the rooms division is needed. There are two Level 1 options inside our Rooms internship.
- As our first point of contact, our front office team sets the tone for the stay. Applicants should have at least a year of previous customer service skills. Positions can include the Front Desk, Concierge, PBX (Operator), Valet, Shuttle, or Bell Staff.
- Our guests are accustomed to experiencing a high level of guest service and cleanliness during their stay. Participants will be able to ensure that guests receive that service at first contact and that it’s maintained throughout their stay. Positions could include different opportunities in Housekeeping, Common Area, or Laundry.
WATERPARK
Generally reserved for majors such as Park & Recreation or Sport & Event Management, but open to anyone. Everyone being accepted in this department would complete a Red Cross lifeguard certification program. A Waterpark Intern could be involved in: Lifeguard, Waterpark Maintenance and Park Keeper.
FOOD & BEVERAGE
All Kalahari properties have multiple concepts, from coffee and scratch-pastry shop, sit-down restaurants, a beverage operation, to a full-service convention center. As a Food & Beverage Intern you will gain the unforgettable experience of being part of our front-of-the-house teams in either: Double Cut Grill & Liquor Bar, Sortino’s, Cinco Nino’s, Wisconsin Brew Pub or Ivory Coast
Company Mission
We promise to deliver products and services beyond expectations.
Recruiting Vision
We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.
A Sampling of Our Benefits
Our team enjoys a comprehensive and attractive benefits plan:
- Above-industry average compensation
- Promotion from within
- Mental, Financial, Physical, Work/Life and Career wellness initiatives
- Educational opportunities
- Appreciation days, parties, and retention programs
- Discounts and resort perks
Full time associates may also enjoy these additional benefits:
- Full and varied benefit package
- 401(k) with company match
- Paid time off and holiday pay
Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner, and TripAdvisor’s Travelers’ Choice Awards.
Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).
Kalahari Resorts & Conventions is an equal opportunity employer.