Customer Service Intern - Exmark

Who Are We?  

Exmark is a leading manufacturer of commercial turf care equipment in the U.S. with headquarters located in Beatrice, Nebraska (35 miles south of Lincoln, Nebraska).  Activities at this location include, design, prototyping, test, marketing and sales.  Established in 1982, our company was built on a tradition of high value and customer centric relationships. Today, Exmark serves customers in North America with an extensive family of mowers ranging from 21 inches to 12 foot cutting widths as well as the leading brand of turf maintenance equipment. We are a division of The Toro Company (TTC) with a global design and manufacturing presence.

With over 11,000 employees worldwide, TTC is headquartered in Bloomington, Minnesota. In addition to the Toro and Exmark brands, our company designs and manufactures products under the Spartan, Boss, Ventrac, Ditch Witch and other brands. We market and sell TTC products worldwide through a network of distributors, dealers, mass retailers, equipment rental centers and home centers—as well as online direct to end users.

What Will You Do?

In order to grow and build a successful career with The Toro Company, you will be responsible for:

Customer service administration, data entry and system navigation skills required, with proficency in Microsoft Office programs; Salesforce experience a plus.

Strong organizational and multitasking abilities.

Customer service and problem-solving skills.

Coordinate registrations:  registration resets, inquiries from distributors and dealers, handles MyExmark registrations, Salesforce cases, and other registration related issues.

Assist in managing customer inquiries and resolving issues via phone and email.

Helped organize and maintain digital filing systems for customer service records.

Maintain customer list, letters, envelopes, printing, stuffing, mailing.

Perform other duties as assigned.

What Do You Need?

To be considered for this role, an individual should meet the following minimal requirements:

To be eligible for this program you must be a student currently pursuing a degree in Business Administration or a related field.

Good communication skills.

Ability to adapt quickly and make a positive contribution.

Attention to detail and quality.

What Can We Give You?

At The Toro Company, we are always working to make sure our interns know just how valued they are. In addition to a competitive pay- The Toro Company offers interns a variety of perks, including:

Dress for your day – We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment.

Volunteerism – The Toro Company is proud to provide interns 8 hours of paid time to volunteer in the community.

Summer Hours *Based on Location* – Enjoy a flexible schedule during the summer! By working a little more during the first few days of the week, TTC employees at certain locations are able to start their weekends early and leave by noon on Friday.

Competitive Pay- The anticipated pay range is $18.00-25.00 per hour.

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you’ll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.  

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and related needs and conditions, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

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