Summer Food & Beverage Supervisory Internship
The Food and Beverage Supervisory Intern is responsible for assisting in the leadership of ay-to-day operations for the Seasonal Poolside Food & Beverage outlet while providing excellent customer service, and actively contributing to the department requirements and standards.
ESSENTIAL FUNCTIONS
- Assisting the Department Manager in the development, implementation and maintenance of Montage quality service standards
- Ensuring food and beverages are being served in a professional and timely manner
- Monitoring set up and maintenance of department to ensure all side work is complete
- Interacting with guests to ensure a positive guest experience; attending daily pre-meal meetings
- Conducting ongoing service training of department associates and assisting in the completion of daily shift reports
QUALIFICATIONS
- Minimum of two years’ experience in customer service, Food & Beverage or a combination of the two.
- Exceptional guest recovery skills.
- Enjoy interacting with people in a fast paced environment.
- Excellent organizational and time management skills.
- Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.
- Must possess a positive attitude.
- Must be willing to participate in a learning environment.
- Must integrate company values throughout all interactions.
- Must be able to quickly adapt to effectively using new software products.
- Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands.
PREFERRED
- Currently enrolled in or a recent graduate of a 2 or 4-year Hospitality College program
- Minimum of one-year experience in a luxury hotel preferred.