IT Operational Execution Intern

At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Summary:

The IT Operational Execution Intern will support the IT operations of the company, including assisting in the implementation of new systems and processes; utilizing tools to create dashboards and share information; tracking progress of IT tasks, artifacts, budgets; managing software and hardware assets; providing technical support. The intern will work closely with cross-functional teams to monitor operations, and analyze data to identify areas of improvement. This internship requires year-round availability while attending  school full time. Hours are  flexible but students must be able to work 20 hours/week during the school year and up to 40 hours/week during summer. Workdays are flexible to accommodate student schedules within normal business hours.

As part of the IT Operational Execution team, the intern will partner with the business to develop processes and standards to enable the teams to function efficiently, increase collaboration, use lean principles.

Responsibilities:

• Support the implementation of new IT systems and processes
• Assist in the development of standard operating procedures and work instructions for IT operations
• Conduct data analysis to identify trends, opportunities, and areas for improvement in IT operations
• Communicate & collaborate with the IT team and cross-functional teams to minimize waste & rework and help ensure no gap in operations
• Prepare reports and presentations to communicate key performance indicators and project updates
• Help train users in processes, and coordinate IT activities
• Participate in cross-functional teams to support IT projects and initiatives
• Perform other duties as assigned

Qualifications:

• Full-time student status in a 2-year or 4-year program with a major in Information Technology, Business or related field

Key Competencies:

• Strong analytical and problem-solving skills
• Excellent written and oral communication and collaboration skills with good interpersonal skills and the ability to express concepts and ideas with clarity.
• Familiarity with IT systems and operations
• Project management, time management, planning, organizational, and analytical skills are required.
• Knowledge of networking, cybersecurity, and data backup and recovery principles
• Proficiency in Microsoft Office suite and other relevant software tools
• Ability to learn quickly and work independently with minimal supervision.
• Must be able to work on multiple projects at once and effectively prioritize tasks

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.