CSX Risk Freight Claims Internship - Summer 2025 (Paid)

Risk (Freight Claims) Internship Summary Description

Join our team for a 10-week Risk (Freight Claims) Department internship designed to provide comprehensive exposure to freight claims and risks matters.  The internship will allow you to gain exposure to identifying automotive damage trends by analyzing root cause and providing recommendations on reducing CSX Freight Claims Liability:

This internship offers a unique opportunity to gain valuable experience in claims and risks, develop essential skills, interact and learn from key leaders, while contributing to meaningful projects and major company processes. By the end of the program, you will have a well-rounded understanding of the freight claims and risks processes in the rail industry.

Internship Details  

• This is a 10 Week Summer Internship Program starting on May 27, 2025 and ending August 1, 2025.
• Interns are expected to be in Jacksonville for the duration of the program.
• Daily work schedule is hybrid or onsite.  Fully remote is not an option.
• CSX provides optional intern housing for the duration of the 10-week program, as long as the selected intern meets eligibility criteria
• Competitive hourly pay

Primary Responsibilities

• Assist leadership in resolving customer damage issues and improve overall automotive Quarterly Performance Metrics
• Review auto inspection analysis to identify root cause
• Review auto processing system logic
• Review of factory quality defects and provide trends to reduce and eliminate damages
• Participate in the Toyota Kaizen Rail handling quality
• Analyze and review GM monthly quality report by origin and destination
• Perform other duties as assigned

Minimum Qualifications

• Must be at least 18 years of age
• Currently enrolled in an undergraduate or graduate degree program in in Business/Strategic Management, Sales/Account Management, Marketing, Accounting, Finance, Transportation, Logistics, Supply Chain, Operations or related major field

Preferred Qualifications

• Anticipated graduation within a year after the end of the internship

Knowledge and Skills     

• Work under pressure and maintain composure while handling multiple responsibilities.
• Strong sense of urgency, attention to detail and ability to meet short deadlines.
• Excellent verbal and written communication, negotiation, and presentation skills
• Ability to share knowledge and work in a strong team environment
• Organizational skills and problem solving ability
• Knowledge and ability to perform data mining (EDW data warehouse, BOBJ, etc.), data analysis, data reconciliation
• Proficient in Microsoft Office; specifically, Excel and PowerPoint

Job Requirements

• Work inside an office environment
• Successfully complete a background check and drug test

About Us

CSX is passionate about building a workforce that reflects the diverse communities we serve, one in which all individuals are valued, appreciated, included, respected and proud to be equal members of our team. We are nationally recognized for our commitment to diversity and inclusion, as well as our support for veterans and reservists. Take the next step and move your career forward with CSX.

CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 200 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 230 short-line railroads and more than 70 ocean, river and lake ports with major population centers and farming towns alike. More information about CSX Corporation and its subsidiaries is available at www.csx.com. Connect with us on Facebook  X  LinkedIn  Instagram   YouTube

Closing Statement

At CSX, two of our five Guiding Principles are Valuing and Developing Employees as well as Operating Safely. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

CSX is an Equal Opportunity Employer Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view the EEO is Law poster. Click here to view the OFCCP pay transparency provision information.

CSX Transportation and its subsidiaries are not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at CSX via e-mail, Internet, or directly to hiring managers without a valid written search agreement in place with the Talent Acquisition / HR department will be deemed the sole property of CSX. No placement fee will be paid in the event a candidate is hired as a result of the referral, or through other means.