Program Manager- HHS/ CMS
Description
The Amivero Team
Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our customer how outcomes can be achieved.
Our team of technologists leverage modern, agile methods to design and develop equitable, accessible, and innovative data and software services that impact hundreds of millions of people.
As a member of the Amivero team you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization to very important, mission-critical, and public service government IT systems.
Special Requirements
- US Citizenship Required to obtain Public Trust
- Must be able to travel to Reston, VA 1-2x per week
- Previous experience managing Centers for Medicare & Medicaid Services (CMS) programs.
The Gist…
Our Program Manager will oversee large scale CMS and HHS programs. You will be instrumental in partnering with customers to define mission outcomes, and operationally execute to those outcomes through high-quality delivery. You will also empower your team to achieve a high level of performance and deliver quality service to stakeholders while cultivating long-lasting customer relationships.
What Your Day Might Include…
- Build upon and maintain Amivero’s culture by embracing its strategic framework and values, serving as a strong role model to the team and others, pushing our programs and practices, and helping them evolve.
- Accountable for achieving Account growth, performance (innovation, CPARS, delivery compliance, staffing, etc.) and financial objectives (including P&L, Revenue, Direct labor or other metrics)
- Bring in the resources needed to execute on account program needs, leveraging systems, internal and external relationships, and applying strategic thinking to achieve outcomes
- Mobilize team members and guide customers and partners toward the delivery of high-quality work.
- Coach and mentor Amivero talent and works collaboratively within the organization.
- Form strong internal partnership and collaborates within the organization to achieve Account success and actively contribute to thought leadership across the organization.
- Actively strategize to achieve corporate and program outcomes successfully through assessment of objectives, adjusting as may be required based on changes to customer and corporate ecosystems and awareness of current trends that may impact Amivero’s service offerings in the customer space. This includes conducting programmatic scenario planning and execution that includes elements across the entire account including technical solutions, staffing, and customer outcomes.
Requirements
You’ll Bring These Qualifications…
- US Citizenship Required to obtain Public Trust
- Must be able to travel to Reston, VA 1-2x per week
- Previous experience managing Centers for Medicare & Medicaid Services (CMS) programs.
- Bachelor Degree +8 years of experience managing programs
- 5 or more years demonstrated experience leading significant HHS/ CMS government programs (20+ FTEs) with responsibility for financial, delivery and corporate objectives.
- Strong communication, interpersonal, public speaking, and leadership skills.
- Excellent management, decision-making, and problem-solving skills. Proven ability to exercise strategic, analytical, and creative thinking in complex situations to support decision making.
- Expert ability to maintain customer satisfaction and advise and influence both customers and partners to support high-quality performance.
- Advanced ability to identify skill improvement areas for team members within their Account and leverage coaching support to help them grow.
- Expert ability to manage internal and external stakeholder relationships and expectations.
- Expert attention to detail and ability to meet multiple deadlines in a rapidly changing environment.
- Ability to effectively resolve disputes and conflicts.
- Encourage and build team spirit among staff, bringing about mutual respect and cooperation
EOE/M/F/VET/DISABLED
All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Amivero complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.