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Who We Are

The Northside Economic Opportunity Network’s (NEON) mission is to build wealth for low-to-moderate-income entrepreneurs in North Minneapolis and surrounding communities. Our vision is to transform North Minneapolis and the surrounding area into a prosperous, visible, sustainable, and highly diverse multi-cultural community of entrepreneurs. We work with individuals at various stages of entrepreneurship - from "information seekers" to existing business entities, providing a roadmap to start, grow and thrive as scalable businesses.

Why You’ll Love Working Here

NEON promotes economic equity by identifying business ownership as a path toward income generation and long-term asset building. NEON will increase work to start, support, sustain, and expand the number of culturally diverse businesses owned and operated in North Minneapolis. We strive for the best customer service in the world, relentless pursuit of excellence, and respect for the individual. ​Working with our team provides an opportunity to utilize our collective power to improve and expand programs for the benefit of the North Minneapolis community where entrepreneurs can start, grow and thrive.

Wages & Benefits

$19.23 - $21.63 hourly; NEON is proud to offer an incredibly robust benefits package to employees. Generous Paid Time Off (PTO) starting at 18 days per year, plus ten paid holidays, two floating holidays and a seasonal paid office closure for a week at the end of the year; 100% employer-paid health, dental, and vision insurance for employees and their families; Health Savings Account (HSA) fully funded by NEON for individual or family coverage. There is employer paid basic life insurance with the option for additional coverage paid by the employee. The employer pays for Accidental Death and Dismemberment (AD&D) and short- and long-term disability insurance. NEON sponsors a retirement plan with 6% employer match plus a 2% employer contribution after one year of service and immediate vesting

 

A Typical Day in the Life…

A typical day as NEON’s Front Desk Assistant provides an opportunity to manage daily reception and administrative tasks, and will include the following:

  • Greeting clients, visitors, and guests; determining the purpose of their visit and directing them to the appropriate location.
  • Answering, screening, and directing phone calls; taking messages and scheduling appointments.
  • Receiving and distributing mail, documents, and packages.
  • Assisting clients with registration for NEON-sponsored events.
  • Performing light cleaning and organizing of reception and community spaces.
  • Maintaining filing systems.
  • Retrieving information and preparing written summaries.
  • Responding to administrative inquiries and scheduling appointments.
  • Distributing agendas, schedules, and meeting minutes.
  • Maintaining office supplies and ordering additional supplies as needed.

 

Who You Are

  • You have a high school diploma or equivalent (required); an associate or bachelor’s degree in a related field is preferred.
  • You have at least two years of experience in a reception or administrative role.
  • You are an excellent communicator, both verbal and written.
  • You have outstanding interpersonal and customer service skills.
  • You are proficient in Microsoft Office Suite or related software.
  • You have strong organizational skills and excellent attention to detail.
  • You understand basic clerical procedures, including recordkeeping and filing.
  • You can work independently with minimal supervision.
  • You have a valid driver’s license, access to reliable transportation, and can meet NEON’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit.

Diversity and open expression are fundamental to the work of NEON. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran’s status.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the hiring process. If you apply for this position, you may see references to MACC in some online materials.

NEON participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See E-Verify’s official poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf. See E-Verify’s Right to Work poster at https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf.

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