Information Technology (IT) Intern

Job Description

Assists in performing helpdesk support (e.g., troubleshoots software, hardware & communication problems involving district equipment; performs simple programming tasks; enters items into information technology problem management software as needed; performs helpdesk duties). Assists in troubleshooting, unpacks, sets up & configures servers, computers & mobile devices. Provides support in performing routine maintenance of systems (e.g., assists in installing cables & network interface controllers (NICs), performs minor printer & system repairs & monitors performance). Responds to user inquiries & assists users in resolving software & hardware problems (e.g., resolves hardware malfunctions, restores files, etc.).

Assists in development & maintenance of district website (e.g., interfaces with various departments to create outlines of information to be used internally & externally, scans & formats documents for web inclusion, designs web pages). Performs miscellaneous information technology-related duties as assigned.

Assists in development & maintenance of district website (e.g., interfaces with various departments to create outlines of information to be used internally & externally, scans & formats documents for web inclusion, designs web pages). Performs miscellaneous information technology-related duties as assigned.

This is a temporary position involving various duties that will either supplement the student's major field of study and/or provide experience that is a useful addition to the student's education and meaningful preparation for future professional employment.

This Position is Unclassified per Section 124.11(A)(29)

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Must be currently enrolled in a college/university and in good academic standing prior to and during their entire appointment as a college intern. All College Interns are required to provide proof of enrollment, class status, and good academic standing with their college/university prior to beginning employment & throughout their time with ODOT in order to remain employed as a College Intern.

Acceptable forms of documentation include an official or unofficial transcript with current class schedule. If a transcript cannot be obtained the student’s advisor shall complete & sign the College Intern Verification Form indicating enrollment, class rank & GPA.

Job Skills: Information Technology

Supplemental Information

ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.

This position is overtime eligible per FLSA Standards

THIS POSITION IS UNCLASSIFIED PURSUANT TO O.R.C. 124.11 (A)(9) & CLASSIFICATION SPECIFICATION.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.