Knowledge Management Development Fellow
ABOUT THE ORGANIZATION AND THE OPPORTUNITY
EdTrust-West seeks a Knowledge Management Development Fellow as part of its 8th cohort of Russlynn Ali Summer Fellows. The Russlynn Ali Fellowship, named in honor of the founding executive director of EdTrust-West, is a career development opportunity for college students and recent graduates. It sets the foundation for current and future educators, policymakers, researchers, and advocates to be lifelong leaders within California’s education ecosystem.
The Knowledge Management Development Fellow will work to increase organizational capacity and further equitable access to institutional knowledge through the advancement of two core projects: (1) the development and implementation of a plan to restructure the EdTrust shared drive (SharePoint), and (2) the development and implementation of functional and positional manuals including the creation of standard document templates and tangible examples. The Fellow will learn about how to best manage and preserve institutional knowledge within nonprofits and lay the foundation for EdTrust-West’s future knowledge management practices.
EdTrust-West, the California-based office of EdTrust which is headquartered in Washington, DC, is committed to advancing policies and practices to dismantle the racial and economic barriers embedded in the U.S. education system. Through our research and advocacy, EdTrust improves equity in education from preschool through college, engages diverse communities dedicated to equity and justice, and increases political and public will to build an education system where all students will thrive.
This role is based remotely and full-time (37.5 hours/week) from June 16th through August 22nd, 2025. Earlier start/end dates will be considered on a case-by-case basis to be determined by students' and academic faculty’s school schedules. Fellows must reside in CA and report to EdTrust-West's Oakland, CA office on June 17th for mandatory in-person welcome programming and employment verification and August 19th for mandatory end-of-term programming. The Fellow reports to the Operations Associate will serve as a member of the People & Operations team.
ABOUT THE ROLE
The responsibilities and objectives for this role include, but are not limited to, the following:
Develop Organizational Shared Drive Restructuring Plan:
- Create a project concept document and setup project management infrastructure
- Research industry best practices for nonprofit knowledge management
Develop project proposal documents including “Shared Drive and Knowlege Management Best Practices" resource, shared drive structure, and implementation plan - Utilizing the proposed methods, restructure Operations-managed portions of SharePoint to serve as tangible example
Develop standard Functional and Positional Manuals:
- Create a project concept document and setup project management infrastructure
- Research current organizational practices and industry best practices for manual development
- Utilizing practices congruent with organizational values, revise the Operations Manual and Operations Associate manual which will serve as standard document templates and tangible examples
- Develop project proposal documents which include best methods for implementing and standardizing related documentation across the organization
IDEAL SKILLS AND CHARACTERISTICS
- Shared belief in EdTrust’s mission and a commitment to improving educational equity with a focus on racial equity
- Strong verbal and written communication skills
- Demonstrated ability to approach operations with an inclusive and equity-centered lens
- Critical thinking and problem-solving ability
- Teamwork skills and an eagerness for collaboration
- Willingness to receive and act upon, as well as provide, constructive feedback
- Proven ability to manage multiple tasks, meet deadlines, and maintain high-quality work under minimal supervision
- Dedication in contributing to and maintaining an equitable working environment
REQUIRED QUALIFICATIONS AND EXPERIENCE
The ideal candidate will possess the following qualifications and experience:
- Enrolled in a higher education degree program; or a recent graduate within one year of graduation
- Familiarity with organizational development, business operations, or nonprofit operations through education, employment, or volunteer experience
- Familiarity with or proficiency in web-based content and knowledge management tools (SharePoint, Google Drive, Salesforce, Notion, etc.)
- Project management experience including familiarity with project management software; experience with Asana preferred
- Proficient with Microsoft Office and the Microsoft 365 Suite preferred
COMPENSATION
The pay for this position is $26 per hour for 37.5 hours/week. Sick leave is accrued in this role.
VACCINATION FOR COVID-19
At EdTrust, the health and safety of our employees is of the utmost importance. As such, all EdTrust employees are required to be fully vaccinated and remain up to date on their vaccinations for COVID-19. New hires should be fully vaccinated and up to date on their COVID-19 vaccinations prior to their first day of work. Requests for accommodations due to medical or religious reasons will be reviewed by Human Resources.
APPLICATION INSTRUCTIONS
Please provide a cover letter and resume, combined into one document. In the file name, please write the name of the position you are applying for and your last name: e.g., “Knowledge Management Development Fellow_Robinson.”
We invite you to consider your cover letter as an opportunity to:
- Tell us why you want to partner with EdTrust-West this summer
- Share how your background and experience make you the right fit for this position
Please submit your application materials at Recruitment (adp.com) by the deadline of March 16, 2025. Incomplete applications will not be accepted.
EdTrust is an equal opportunity employer and welcomes candidates from diverse backgrounds.