The management was great. They created a well-rounded environment in which all of the employees felt welcomed.
What I wish was different
I wish there was more of an incentive to pursue larger credit card application openings.
Advice
Be intentional in making conversations with customers. Be proactive and always keep in mind that the customer always comes first.
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Sales Associate
August 2018 - June 2019 • Anthem, AZ
What I liked
The other employees were very supportive and helpful, and the Managers had a fantastic, forgiving growth mindset.
What I wish was different
I wish I had applied to work there earlier.
Advice
Jump into the work, make mistakes, ask questions. Try to learn fast, but the technology comes quick with practice, so don’t worry if you don’t get everything at first.
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Brand Ambassador
June 2016 • Miami, FL
What I liked
I like the people and coworkers that always had a positive attitude.
What I wish was different
Bigger payroll.
Advice
Always keep an open mind and have a positive attitude.
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Brand Ambassador
February - May 2018 • San Francisco, CA
What I liked
Working at the Flagship store was an amazing experience. Fast paced environment, great team environment and working in downtown was an excellent opportunity.
What I wish was different
That I started working at that location before February 2018.
Advice
Just always ask questions, everyone who works there is friendly, helpful. It was my favorite working experience and if given the chance I would work there at the drop of a hat.
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Brand Ambassador
May 2019 • Chester Township, NJ
What I liked
I like that I get to engage with customers in a calm and opulent environment because I can carefully listen and respond to them. We have a very healthy workplace environment.
What I wish was different
I wish we are able to wear our merchandise while working on the floor so customers will be inspired to try out new styles and ask about our clothes.
Advice
It is important in this position to encourage customers about their appearance when trying on clothing and build a personal connection.
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Sales Associate
November 2018 • Charlottesville, VA
What I liked
I enjoyed working with my co-workers and gaining experience in customer satisfaction.
What I wish was different
I wish there was better training for new people.
Advice
If you're not sure what to do or how to do something, just ask.
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Sales Associate
June 2017 • Sunbury, OH
What I liked
The people.
What I wish was different
My pay. It didn’t change until right before coming back to school. This was because my manager kept putting it off
Advice
Make sure you stand up for yourself and get what you deserve
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Sales associate
June 2019 • Oxon Hill, MD
What I liked
My coworkers were nice to bond with and I gained more experience as a sales associate. I enjoyed helping people finding products / items and seeing smiles on their faces.
What I wish was different
I wouldn’t change anything really
Advice
Working with retail can be stressful. Just be patient and remember customers have #1 priority. Just keep a smile on your face and make sure your doing best at your job.
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Sales Associate
September 2016 - October 2019 • Altamonte Springs, FL
What I liked
I loved the company culture, ablity to grow, and flexability to transfer to another location during the semester
What I wish was different
I wish the company culture had been more similar and there wasn't a sense of secrecy in the store I transferred to during the semester
Advice
Always be honest and transparent with coworkers regardless of your place in the heirarchy!
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Sales
September 2018 • Myrtle Beach, SC
What I liked
Marketing the brand, connecting with customers.
What I wish was different
N/A
Advice
Customer service requires patience
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Sales Associate
July 2017 • Lynnfield, MA
What I liked
Work environment and opportunity to develop my sales and interpersonal communication skills.
What I wish was different
I wish I worked more and I wish we had higher traffic so I could work to drive sales more.
Advice
Number one thing in sales is to take initiative, know your product like the back of your hand, and smile :)
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Brand Ambassador
April - August 2019 • Newport Beach, CA
What I liked
I liked feeling useful around the store. There was always some project or customer that needed help. The work environment was friendly and supportive.
What I wish was different
Advice
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Sales Associate
May - July 2019 • Glendale, CA
What I liked
I enjoyed learning more about the sales aspect of the fashion industry. I also learned more about the importance of managing time wisely and being able to make connections with people, even with something as simple as retail and talking to customers.
What I wish was different
I would have preferred a more challenging job role as I found myself getting bored with the repetitive tasks and continuously asking customers about rewards they were not interested in.
Advice
It is important to understand your personality and the type of work environment you could thrive in because sales and retail can be a very aggressive and competitive environment.
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sales associate
June - September 2018 • Portland, OR
What I liked
I liked being able to work with and assist customers
What I wish was different
Advice
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Apparel Salesperson
June 2017 • Alexandria, VA
What I liked
I’ve really enjoyed my time with them, it’s been a fairly consistent experience
What I wish was different
There is a high management turn over rate so a more consistent team would be nice
Advice
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Retail Assoiciate
July - August 2019 • New York City, NY
What I liked
The over night hours.
What I wish was different
The racist actions of certain managers.
Advice
Alright experience.
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Sales Associate
August 2018 • Littleton, CO
What I liked
Coworkers were friendly and managers are flexible with scheduling.
What I wish was different
Advice
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Sales associate
January 2017 • Coralville, IA
What I liked
Helping people
What I wish was different
The hours
Advice
Work around your schedule they are super flexible
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Sales Associate
May 2017 • Auburn, WA
What I liked
I liked the people I worked with and the feeling I got accomplishing certain tasks.
What I wish was different
I wish there was more organization within the store and training for new employees.
Advice
Do what you can with the information given to you and do your best. Doing those things will usually make you a great employee at Old Navy!
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sales associate
July 2018 • Lafayette, LA
What I liked
I liked the discount that they gave. I also like how friendly the team is and how willing they are to help you out.
What I wish was different
I wish that Old Navy didn't have credit cards. The management is very firm on associates getting customers to sign up for the Old Navy credit card. This interaction with a customer can potentially be very uncomfortable.
Advice
You must be very comfortable with customer interaction and do not schedule anything too close to the time that you are scheduled to get off of work, as you may not get off right on time. This is a fun and energetic place to work.
